Privacy Policy

 

Effective Date: 01 July 2025

City Oak (“we”, “our”, or “us”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit https://cityoak.com.au (“the Website”).

1. Information We Collect

a. Website Analytics
We use website analytics to help us understand how visitors interact with our Website. This tool collects anonymous data such as:

  • Pages visited
  • Time spent on site
  • Referring websites
  • Browser and device information

This data is aggregated and cannot be used to identify individual users.

b. Contact Form (if used)
If you choose to contact us via a form on the Website, we may collect:

  • Your name
  • Email address
  • Phone number (if provided)
  • Any message or inquiry details you submit

This information is used solely to respond to your inquiry and is not shared with third parties.

2. How We Use Your Information

We use your information for the following purposes:

  • To improve the functionality and performance of the Website
  • To respond to your messages or enquiries

3. Data Security

We take reasonable steps to protect the personal information you provide. However, no method of transmission over the internet or method of electronic storage is 100% secure.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share anonymised, aggregated data with service providers like Google Analytics for the purposes of improving our website.

5. Your Rights

You have the right to request access to, correction of, or deletion of your personal information that we may hold. You can do this by contacting us.

6. Cookies

Our Website uses cookies to help analyse traffic and improve your browsing experience. You can manage or disable cookies through your browser settings.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us.